Elena's Flowers

Erica Fog

6 months ago

very disappointed with the flowers from elenas. we hired her over a year prior to our wedding because she seemed very nice and her prices were reasonable. over that time, we were in constant communication with elena- sending emails, texts, phone calls and even visiting her shop in person twice while providing colored photos of what we wanted for our wedding. everything was laid out for her. although she didn’t always respond, or in a timely manner, she still seemed to understand what we wanted from our wedding flowers. after reading a few reviews of her being late or others being unable to get a hold of her on their wedding day, I decided to recruit a family friend to pick up our flowers and ensure nothing was missing or late. when she arrived, she found our flowers to not be ANYTHING like what we wanted. The colors were blush (my wedding was black and white), she added greenery that I did not ask for or approve, she also put flowers with black in them which I specifically asked not for. she also put flowers that were not bloomed- and said they would bloom by this afternoon….. my requests were simple- or so I thought- white roses, hydrangeas, eucalyptus & babies breath. I wanted my bridesmaids to ONLY have babies breath. to our surprise, when picking up the flowers, we were told she couldn’t get babies breath; so she just did what she could for my bridesmaids bouquets. This was NOT what I wanted. I had a vision and unfortunately, elena did not fulfill it. i’m not sure why it wasn’t communicated with us earlier that she wasn’t able to obtain certain flowers that we wanted. especially when it was the ONLY flower for my bridesmaid bouquets. interestingly enough, we called trader joe’s and they had some. so my family had to run out immediately to grab it. my wedding planner sat on her hands and knees and made my bridesmaids bouquets for me; the way I wanted while now rushing because of the time crunch. my family friend was at elena’s shop for 2 hours so as you can imagine, we were behind with photos. groomsmen/ fathers didn’t get boutonnières placed until right before walking down the aisle. it was extremely stressful and quite frankly unnecessary if there was better communication. very disappointed with my floral services, one of the most important vendors of the day. not to mention I had already put a deposit for floral preservation/ pressing for after and since my bouquet was from trader joe’s, it didn’t hold up much past photos. very upsetting & overall not what we envisioned. she said she compensated for not giving us babies breath by giving us more expensive flowers- that doesn’t matter, it is NOT what we wanted. we requested a refund and she refused. first and second photo is what I requested third and fourth photo is what I received for my bouquet and bridesmaids. fifth photo is the unbloomed flowers

Kenya Williams

5 months ago

Elena did an amazing job on the flowers for my sisters. The boutonnieres, the corsages and all the bouquets, They were all beautiful. Highly recommended!

Todd McKenzie

2 months ago

I’m very impressed with Elena’s Flowers! I called the shop on Sunday afternoon (yesterday) from the West Coast and spoke directly with Elena and ordered a very nice sympathy bouquet, at a very reasonable price, for a funeral service the next day morning (today)! The flowers were delivered before the service started and I received tracking and delivery updates, with a photo of the very beautiful flowers. The funeral was in Bedford, a distance away from her brick and mortar shop! I highly recommend her business and will tell people about her services! I think Elena is a genuine professional with a genuine care for her customers, particularly for such sorrowful occasions as a funeral. Thank you again, Elena’s Flowers, you will have customers bragging about your business for many years to come! All of Northern Ohio is obviously your neighborhood and your customers are your neighbors, even West Coast customers! — Todd

Kelly Wade

10 months ago

My daughter, Maggie and I would like to thank you for creating her beautiful flower arrangement. They definitely brightened up her plain hospital room. They arrived just after her MRI and the timing was perfect. She received many compliments about her flowers. You do amazing work. I've ordered from you twice. We used you on Oct 4 that year. Thank you for making her hospital stays a bit brighter. I have used Elena's twice. Attaching the birthday flowers from October as well. Thank you, Kelly Wade and Maggie

Adam Rabinowitz

3 months ago

Elena’s Flower Shop came through for us in a stressful situation when our funeral flowers were canceled the night before delivery. On extremely short notice, they handled everything with care and professionalism and created a beautiful, appropriate arrangement. We’re incredibly grateful for their kindness and reliability and would highly recommend them when it truly matters.