Flower Connection

Lacey Fabrikant

8 months ago

Ordered and delivered the Lively & Luscious Vase Arrangement same day! Everyone who has visited the room has said how wonderful these flowers smell to my friend. Very satisfied as I ordered all the way from the East Coast!

Christine Vazquez

9 months ago

They forgot to make my WEDDING BOUQUET. I can not explain how DISSAPOINTED, UPSET, and FRUSTRATED I am with them. I ordered this bouqet in early May and paid May 26th for pick up on July 19th. I called on my wedding day to see if my sister could pick it up, and they are scrambling in the background and asking me questions about the order. That is when I knew they did not make my bouqet. She tried to tell me that it was not the case but that they had a lot of orders today and wanted to be sure I get the correct order. But that was a lie. She then asked me to text a picture of the bouqet I wanted and began to send me a bunch of flowers in the shop for me to pick for a bouqet on the spot. Keep in mind, I am busy setting up for the wedding and finishing making my wedding cake. This was 5 hours before my wedding was to start. I did not have time for this, and with everything going on, I tried to pick what I could while in tears and let her know my main focus was getting the colors somewhat similar. I have already discussed when placing the order that I knew these are fake flowers but to order what they can that is somewhat close to it and I do not want a big bouqet so the detail on my dress is visible since I am only 5'1". This is what I got, a huge bouqet with some of the flowers even wilting. My husband said they looked like funeral flowers, which they did. My husband called them to inform them we were not satisfied with what we got, and they said to bring them back for a refund. My sister took them back, and they tried to say we went on mothers day and tried to blame us for going on that day, WHICH WE DID NOT. We went out on Mothers day, so that was impossible. I sent an email on Mothers Day with the picture they asked me to provide. Even if that was the case, I paid on May 26th, so they had time to remember my WEDDING BOUQUET. Then they tried to continue to say my colors I want don't exist in real flowers. Which, I looked up, and there are many flowers that are close to it that they could have ordered to make my bouqet that was $150 instead of giving me whatever they had laying around that day. I can not explain how rude and unprofessional they were, especially on my wedding day. Luckily, my mom saved the day. She was busy prepping everything and stopped to run to Hobby Lobby to figure out what she could make. What she made was beautiful and the perfect size. She wanted me to have real flowers for that special day, but unfortunately, a "Florist" could not do that.

A E

2 years ago

The only thing was that I asked them to hand deliver it to the person that I sent it for, but instead, it was given to someone else. Unfortunately, they read the card, which was personal. But the flowers were beautifully made. I will definitely order again!!

N R

2 years ago

First of all, Flower Connection is worth every penny🙌🫶. Adriana and their staff went above and beyond to take care of my order(while other top rated store in Chula Vista declined it). I live in NYC, but Flower Connection made sure everything goes smooth with my request(sent a mail and package, requested for specific chocolates). The flowers turned out to be beautiful and recipient liked them. I am genuinely thankful to each and everyone at Flower Connection for such an amazing customer service! 🙏

The Floral Basket LLC

2 years ago

I am a local florist in San Antonio, Tx. I ordered some flowers for my Father in Laws service in Chula Vista. Flower Connection did an amazing job ! I was truly awed by such beauty and freshness. I highly recommend them !